Terms of service

Welcome to Keptee. By using our website, services, or purchasing our products, you agree to comply with and be bound by these Terms of Service. Please review them carefully.

1. Company Information

Keptee is an online retailer. Our full legal name, business address, and registration details are provided on our Contact and Legal pages for transparency and compliance.

2. Eligibility

To place an order or use our services, you must:

• Be at least 18 years old or have consent from a parent/guardian.

• Provide accurate, current, and complete personal and payment information.

3. Orders & Payments

• Orders are subject to acceptance and stock availability.

• We reserve the right to refuse or cancel any order.

• Prices are displayed in your chosen currency, inclusive of applicable taxes unless stated otherwise.

• Payment must be received in full before we ship your order.

4. Shipping & Delivery

• Estimated delivery times are displayed on our Shipping Policy page.

• We are not liable for delays outside our control.

• Risk of loss passes to you upon delivery to the provided shipping address.

5. Returns, Refunds & Cancellations

• Our detailed Return & Refund Policy is part of these terms.

• Cancellation requests must be made within 24 hours of placing your order. Exceptions may apply.

6. Prohibited Conduct

You must not:

• Use our website for any unlawful purpose.

• Misrepresent your identity or affiliation.

• Interfere with the site’s functionality, security, or content.

7. Intellectual Property

All trademarks, content, images, and designs on Keptee are our exclusive property and may not be used without written consent.

8. Limitation of Liability

To the maximum extent permitted by law, Keptee is not liable for indirect, incidental, or consequential damages arising from the use of our site, products, or services.

9. Privacy & Data Protection

Your use of our website is also governed by our Privacy Policy. We comply with applicable privacy regulations, including GDPR, where relevant.

10. Policy Changes

We may update these Terms of Service at any time. Changes will be posted on this page with the effective date clearly marked.